Payments can be made via fund transfer or internet banking to our designated bank account only: 

MSC Update Bank Details 

• If payment is made by cheque, it must be deposited into our above bank account. 
  Document will be released only once cheque clearing is completed, and payment is received in MSC Bank account with correct supporting documents submitted. 

• All payments must be in full amount. Therefore, any bank fee due to processing payment to MSC TH account must be borne by remitters. Any shortfall shall be considered as an outstanding overdue payment;

• After making the payment, you can submit proof of payment and related documentation via our ticketing system.
  The instruction on how to upload your documents is also available on our ticketing system.
  Note: please do not send pay-in slips by replying to the email in which our invoices are automatically sent out.

MSC Tax ID Number 

Details of carrier for CTF declaration 
Mediterranean Shipping (Thailand) Co. Ltd
TAX ID: 0-1055-44019-07-9
Branch Number: 0

Laden (Ex.: Intermodal, Terminal shore, plan to lad, etc...), please call: +662 460 6240

Empty (Ex.: Empty pick up, return empty, etc...), please call: +662 460 6241

Maintenance and Repair(container damage, inspection in factory, survey in depot, etc...), please call: +662 460 6242

MSC HOTLINE (Logistics) – After working hours from 6pm-10pm and weekend in case of emergency please call: +66 95-371-5847

**After operating hours, please leave text message and Logistics on duty will call back the next day**

EXPORT CUSTOMER SERVICE

Group 2. AUS/NZ, EAFR, WAFR, SAFR, LATAM, Red Sea & Middle East, please call: +662 460 6248

Group 3. USA, Canada, please call: +662 460 6246

Group 4. VGM submission, please call: +662 460 6278

SALES DEPARTMENT

Export Sale, please call: +662 460 6315                      Import Sale, please call: +662 460 6377

Laem Chabang, please call: +662 460 6301             Hadyai, please call: +662 460 6322

• Obscene objects/literature/pictures
• Pornographic materials
• Goods with Thai national flag
• Narcotics e.g., marijuana, hemp, opium, cocaine, morphine, heroin
• Fake currency, bonds, or coins
• Fake Royal Seals/official seals
• Pirated copyright goods e.g., musical tape, CD, VDO, computer software, etc.
• Counterfeit trademark goods
• Used sedan bodies and use motorcycle frame designated is not allowed in Thailand Import of used tires is not allowed in Thailand except for the following cases: Importing used tires for any kind of research or as sample product or as wheels for import vehicles within a certain limit of quantity as necessity required. Importing used tires as spare tires for Motor Racing or Travelling programs.
• Imports of used motorcycles and parts, household refrigerators using CFCs, refurbished medical devices, gaming machines, and computer peripherals are prohibited.
• Plastic, Electronic, Hazardous/Waste & Scrap as per announcement from customs office and major terminal operators, additional do not accept booking for below black list of consignees in Thailand for these kinds of commodity.  

• Used Car for Ministry of Foreign Affairs 
• Used Car Donation for Thai Government, State Enterprise, Charitable Organization
• Temporary import used car and export out of Thailand with permission from Thai customs
• Car registered in Thailand and export to other countries, with any reason but return back to Thailand
• Repaired in Free Trade Zone and export to other countries
• Import Used car with permission from Fine Arts Department for exhibition only
• Used Car under control of Department of Defense  

Our shore is automated updating to terminal timely (every 2hrs from 8.00am to 10.00pm). 

Customer can call and check directly with terminal and come to us only when terminal advised no details. 

The MSC Rice Leaflet is available for download below.

MSC Rice Leaflet (PDF).

Click on the link below and download daily local full route schedules. 

Daily Local Schedule

Customer experience is important to us. We would like our customers to be able to connect with us 24/7 to receive dedicated support.

Scan the QR Code below or click on this link for access to MSC Thailand’s LINE Official Account, where you can access the following information at any time of day:

• Shipping Schedule
• Status of Container
• Demurrage & Detention
• Cut-Off Time