Connecting Thailand to the world
MSC opened its first branch in Bangkok, Thailand in February 2001, but we had been doing business in the country for several years prior to that with the help of a third-party agent. MSC also subsequently set up offices in Songkhla (Southern Thailand) and a vessel operations office in Laem Chabang port (Eastern Thailand). In November 2019, MSC upgraded the Laem Chabang branch to a bigger office in order to provide a broader range of commercial services.
Find out more in the MSC In Thailand Leaflet.
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Exports at MSC Thailand
Export Contact Detail
Customer Service:
- CS EUR Team: Europe (NWC&SCAN), Mediterranean (EMED, WMED&BSEA), North Africa, Intra Asia, Japan, China
Email: th173-th.cseur@msc.com Tel. 02-460-6245
- CS PAC Team: USA, Canada
Email: th173-th.cspac@msc.com Tel. 02-460-6246
- CS WPCC Team: AUS/NZ, East Africa, West Africa, South Africa, Latam, Red Sea, Middle East
Email: th173-th.cswpcc@msc.com Tel. 02-460-6248
- CS Central Account: Global, Tender, IFF customer
Email: th173-th.cscentralaccount@msc.com Tel. 02-460-6247
Documentation:
- Europe, West Mediterranean, Egypt. Israel, Greece
Email: TH173-th.doceur@msc.com Tel. 02 460 6251
- USA, Canada, South America
Email: TH173-th.docpac@msc.com Tel. 02 460 6254
- AUS/NZ, Africa, Japan, China, East MED (Turkey, Cyprus, Lebanon, Syria)
Email: TH173-th.docmedwpcc@msc.com Tel. 02 460 6253
- COD/ SWICH BL/ ELSEWHERE
Email: TH173-th.crosstrade@msc.com Tel. 02 460 6378
- SHIPPING INSTRUCTIONS (SI) ISSUE
Email: TH173-th.dtx@msc.com Tel. 02 460 6380-81, 02 460 6465
Commercial (Sales):
- Email: th173-salesexport@msc.com
AMS/ACI Filling Details
- For direct vessels: Customers can check AMS/ACI details using the following link: Global Container Shipping Company | MSC
- For transshipment vessels: The AMS Team will send AMS/ACI details to customers on the vessel's ETD date.
Mandatory Booking Details
|
POD Country |
Additional Mandatory Information Required |
|
All POD Country |
Shipper/ Consignee/ Notify Party |
|
Full Style Address Detail that will show on B/L |
|
|
All POD Country |
HS Code & Commodity |
|
All POD Country |
Freight Term: Prepaid/ Collect/ Elsewhere |
|
(Note* for Freight elsewhere: Freight Payment Location & Freight Payment Party with Full Style Address are mandatory) |
|
|
USA/Canada |
AMS Filing Party (AMS File by Shipper or Carrier) |
|
USA |
SCAC Code (When AMS Filed by Shipper) |
AMS/ACI Filling Details
- For direct vessels: Customers can check AMS/ACI details using the following link: Global Container Shipping Company | MSC
- For transshipment vessels: The AMS Team will send AMS/ACI details to customers on the vessel's ETD date.
MSC Channel
- For direct vessels: Customers can check AMS/ACI details using the following link: Global Container Shipping Company | MSC
- For transshipment vessels: The AMS Team will send AMS/ACI details to customers on the vessel's ETD date.
Local Information Details
- Paperless code
- Cut-off time Container, SI, VGM, etc.
- Schedule
Export Local Charge
(Currency: THB)
Export Free Time at POL
Local Requirements
Customer Service - MSC Thailand LINE Official Account
Customer experience is important to us. We would like our customers to be able to connect with us 24/7 to receive dedicated support.
Scan the QR Code below or click on this link for access to MSC Thailand’s LINE Official Account, where you can access the following information at any time of day:
- Shipping Schedule
- Status of Container
- Demurrage & Detention
- Cut-Off Time
Imports at MSC Thailand
Import Contact Detail
Customer Service & Documentation:
- Email: th173-th.docimp@msc.com
- TEL: 02-460-6252
Commercial (Sales):
- Email: th173-salesimport@msc.com
- TEL: 02-460-63337, 02-460-6338
Demurrage & Detention (D&D):
- Email: th173-th.demurrage@msc.com
- TEL: 02-460-6359, 02-460-6360
Prohibited Goods and Restricted Goods
Prohibited Goods
Prohibited Goods are goods for which either the import into or export out of Thailand are prohibited. Any person imports or exports prohibited goods is considered as committing offences and subject to penalties indicated in the relevant national legislation. In addition, such activity is also considered as an offence under Section 244 and 246 of the Customs Act B.E. 2560. It is prohibited by law to bring the following items into or out of Thailand.
- Obscene objects/literature/pictures
- Pornographic materials
- Goods with Thai national flag
- Narcotics e.g., marijuana, hemp, opium, cocaine, morphine, heroin
- Fake currency, bonds, or coins
- Fake Royal Seals/official seals
- Pirated copyright goods e.g. musical tape, CD, VDO, computer software, etc.
- Counterfeit trademark goods
- Used sedan bodies and use motorcycle frame designated is not allowed in Thailand Import of used tires is not allowed in Thailand except for the following cases; Importing used tires for any kind of research or as sample product or as wheels for import vehicles within a certain limit of quantity as necessity required. Importing used tires as spare tires for Motor Racing or Travelling programs.
- Imports of used motorcycles and parts, household refrigerators using CFCs, refurbished medical devices, gaming machines, and computer peripherals are prohibited.
Restricted goods
Restricted goods are goods of which the imports and exports are restricted by law and therefore require a permit from related government agencies. The permit must be presented during Customs formalities. Examples of restricted goods are as follows:
|
Types of Goods |
Issuing Authorities |
|
Buddha image, artifact/objects, antique |
Fine Arts Department (http://nsw.finearts.go.th) |
|
Guns, bullets, explosives, and the equivalents to guns |
Department Of Provincial Administration, Ministry of Ministry of Interior (www.dopa.go.th) |
|
Plants and their parts |
Department of Agriculture (www.doa.go.th) |
|
Living animals and carcass |
Department of Livestock Development (www.dld.go.th) |
|
Food, medicine, cosmetics and food supplement |
Food and Drug Administration (FDA) (www.fda.moph.go.th) |
|
Vehicle parts |
Ministry of Industry (www.industry.go.th) |
|
Cigarettes, tobacco and alcoholic beverages |
Excise Department (www.excise.go.th) |
|
Communication Radio Devices and telecommunications equipment |
Office of The National Broadcasting and Telecommunications Commission (www.nbtc.go.th) |
For more information you can visit
Thai Government Public Relation Department
Import Local Charge
(Currency: THB)
|
Currency: THB |
20'DV |
40'DV |
40'HC |
45' |
20' Special |
20' OOG |
40' Special |
40' OOG |
20 RE |
40 HR |
20 DG |
40 DG |
|
D/O fee (DOC FEE) |
1, 700 PER SET |
|||||||||||
|
Destination Terminal Handling Charge (DTHC) |
2,800 |
4,300 |
4,300 |
5,445 |
2,800 |
3,900 |
4,300 |
5,850 |
3,200 |
5,050 |
2,800 |
4,300 |
|
CY Charge (CAG) |
300 |
500 |
500 |
500 |
300 |
300 |
500 |
500 |
300 |
500 |
300 |
500 |
|
Cleaning Charge (CCL) |
|
|
|
|
|
|
|
|
|
|
|
|
|
1) Water Washing |
300 |
600 |
300 |
600 |
300 |
300 |
600 |
600 |
300 |
600 |
300 |
600 |
|
2) Chemical Washing |
1,000 |
2,000 |
2,000 |
2,000 |
1,000 |
1,000 |
2,000 |
2,000 |
1,000 |
2,000 |
1,000 |
2,000 |
Import Demurrage & Detention
Import Service Overview
Customer Service - MSC Thailand LINE Official Account
Customer experience is important to us. We would like our customers to be able to connect with us 24/7 to receive dedicated support.
Scan the QR Code below or click on this link for access to MSC Thailand’s LINE Official Account, where you can access the following information at any time of day:
- Shipping Schedule
- Status of Container
- Demurrage & Detention
- Cut-Off Time
Taking Your Supply Chain Logistics Further
eBL for Faster & Simpler Shipping
The electronic bill of lading (eBL) is an original electronic document which offers a more efficient, secure, and sustainable alternative to a complex and costly process. It has the same legal value and replicates the functions of an original BL in paper, but electronically. No more paperwork, postage costs, delays or disruptions to move physically important trade documents between exporters, shipping agents, banks, importers and other parties.
Smart Containers for Better Visibility
We know that being able to track and monitor your shipment remotely helps you to plan. That's why we offer MSC smart containers for all types of dry cargo.
We equip dry units with internet connected devices that collect data such as position, temperature and door opening in real-time – helping you to make the right decisions at the right moment.
Protecting Your Cargo From Thailand and Beyond
Cargo transportation does not come without risks, and you need coverage beyond basic. Whether your goods are transported by land, or by air and at sea, we are here for you, and you can rest assured you are fully covered with MSC Cargo Insurance.
We offer you a tailor-made insurance solution with the widest possible coverage for maritime and inland transportation to ease your mind and protect your supply chain.
