Connecting Argentina to the world

At MSC we offer reliable and efficient shipping services to and from Argentina, for a host of markets and suppliers seeking to do business in and out of South America.

If this is the first time you’ve shipped to the second largest country in Latin America, be sure to contact our commercial representatives for the best guidelines, covering everything from general trade information to import and export procedures, designed to ensure the smooth transport of your goods to or from Argentina.

Contact our team to request a quote, book or find out more about our local services

LOCAL OFFICES INFORMATION

To log in to the Application Portal, click here.

To request an appointment for the withdrawal or return of empty units in Medlog depots, click here.

To access Vessel Position, click here.

Important documents and user guides:

Instructions to register, generate a VEP, download the Delivery Order for Imports
Guarantee Letter 2024, valid for all Delivery Orders issued or downloaded until December 31st, 2024.
Guarantee Letter 2025
Transfer Letter

For further assistance, please contact the corresponding sector:

GENERAL CONTACT INFORMATION

Office	Phone
BUENOS AIRES	+54 11 3984 7474
MENDOZA	+54 11 3984 6990
ZÁRATE	+54 11 3984 7444
SARANDÍ	+54 11 3984 6890

CUSTOMER SERVICE

Solicitamos por favor revisar las siguientes recomendaciones con el fin de poder asistirlos a la brevedad posible:

- Dirija su email al equipo o contacto de Customer Service que corresponda a su requerimiento. Evite copiar a otros grupos, equipos o contactos del departamento.
- Incorpore en el asunto del email el número de BL/Booking relacionado con su consulta, y de ser posible una breve descripción del motivo de su contacto. Por ejemplo: "BL 123456 – Soporte Tracking".
- Genera nuevos emails para nuevas solicitudes, evitando de esta manera utilizar un solo intercambio para consultas de distintos embarques.

Name	Phone	Mobile	Email Address	Remarks
Import Customer Service			AR153-CS.Import@msc.com
Julián Gil Ricciardi	+54 11 3984 7854		AR153-CS.ricciardi@msc.com	Customer Service Dry
Clementina Vidal	+54 11 3984 7434		AR153-export.drycs@msc.com	Customer Service Dry
Daniel García	+54 11 3984 6872		AR153-export.drycs@msc.com	Customer Service Dry
Leandro Schiavo	+54 11 3984 6938		AR153-CS.schiavo@msc.com	Customer Service Dry
Nicolás Doffi	+54 11 3988 9399		AR153-CS.doffi@msc.com	Customer Service Dry
Sofía Sánchez	+54 11 3984 7417		AR153-CS.sanchez@msc.com	Customer Service Dry
Zoe Varralli	+54 11 3988 9398		AR153-CS.varralli@msc.com	Customer Service Dry
Lionel Adaro	+54 11 3984 7449		AR153-CS.adaro@msc.com	Customer Service Dry
Laura Montiel	+54 11 3984 7461	+54 11 3013 6336	AR153-CS.montiel@msc.com	Customer Service Dry - Coordinator
Martina Cardarelli	+ 54 11 3984 7820	+54 11 3013 0697	AR153-CS.cardarelli@msc.com	Customer Service Dry - Coordinator
Agustina Jacín	+54 11 3984 7424	+54 11 6043 4003	AR153-CS.jacin@msc.com	Customer Service Reefer - Coordinator
Mariano Marabotto	+54 11 3984 7441	+54 11 6887 6930	AR153-CS.marabotto@msc.com	Customer Service Reefer
Agustina Baca	+54 11 3988 9901		AR153-CS.baca@msc.com	Customer Service Reefer
Julieta Santervas	+54 11 3988 9905		AR153-CS.santervas@msc.com	Customer Service Reefer
Laureano González	+54 11 3984 6998		AR153-CS.gonzalez@msc.com	Customer Service Reefer
Ramiro Cabrera	+54 9 261655 8897		AR153-CS.cabrera@msc.com	Customer Service Dry - Solo carga coordinada por MSC Mendoza
Josefina D' Amico	+54 11 3984 7813		AR153-CS.damico@msc.com	Customer Service Reefer - Solo carga coordinada por MSC Mendoza

MENDOZA BRANCH OFFICE

Name	Phone	Mobile	Email Address
Eneas Riquelme		+54 9 11 7176 3989	eneas.riquelme@msc.com
Lucila Campini	+54 11 3984 7856		lucila.campini@msc.com
Martín Olmedo	+54 11 3984 6935	+54 11 2478 6192	martin.olmedo@medlog.com
Anabela Funes	+54 11 3984 7471		anabela.funes@msc.com
Bianca Di Cesare	+54 11 3984 6883		bianca.dicesare@msc.com
Oscar M. Martínez		+54 11 3087 6985	osmartinez@medlog.com
Eduardo Fernández	+54 261 5503717	+54 11 2498 4128	e.fernandez@medlog.com
Pablo Martínez			pablo.martinez@medlog.com
Josefina D'Amico			josefina.damico@msc.com
Matías Giordani			matias.giordani@medlog.com

EXPORT DOCUMENTATION

Solicitud de corrección de BL de Exportación, corrección MANE/SIM de Exportación (puede estar sujeta a costos).

Adicionalmente, necesitamos que realicen la corrección por MyMSC/ Inttra y aclaren por email la enmienda realizada en la web (indicando "Donde Dice / Debe Decir").
El equipo analizará su pedido y resolverá según corresponda.

Name	Phone	Email Address	Remarks
Cristian Ramos	+54 11 3988 9911	AR153-ARBUEDOCEXPORT@msc.com	All Trades
Victoria Modric	+54 11 3984 7032	AR153-ARBUEDOCEXPORT@msc.com	Trade AMERICAS - Full Time
Agostina Mendoza	+54 11 3984 7429	AR153-ARBUEDOCEXPORT@msc.com	Trade AMERICAS - Working Hours 9-13h
Abril Pelozo	+54 11 3984 6979	AR153-ARBUEDOCEXPORT@msc.com	Trade AMERICAS - Working Hours 14-18h
Camila Ormeño	+54 11 3984 6838	AR153-ARBUEDOCEXPORT@msc.com	Trade NWC + MEDITERRANEO - Full Time
Iara Ramil		AR153-ARBUEDOCEXPORT@msc.com	Trade NWC + MEDITERRANEO - Working Hours 9-13h
Andrea Marushchenko	+54 11 3988 9927	AR153-ARBUEDOCEXPORT@msc.com	Trade NWC + MEDITERRANEO - Working Hours 14-18h
Federico Bernárdez	+54 11 3984 7418	AR153-ARBUEDOCEXPORT@msc.com	Trade FAR EAST + RELAY - Full Time
Felipe González	+54 11 3984 6932	AR153-ARBUEDOCEXPORT@msc.com	Trade FAR EAST + RELAY - Working Hours 9-13h

IMPORTS DOCUMENTATION / SIM

Correcciones de BL de Importación (pueden estar sujetas a costos), registro de MANI

Name	Phone	Email Address
Pablo Caruso	+54 11 3984 7513	AR153-ARBUEDOCIMPORT@msc.com
Matías Caldas		AR153-ARBUEDOCIMPORT@msc.com
Tomás Torry	+54 11 3984 7438	AR153-ARBUEDOCIMPORT@msc.com
Antonella Camiscia	+54 11 3984 6834	AR153-ARBUEDOCIMPORT@msc.com

DOCUMENTATION CENTER

Coordinar retiro de documentación de Importación y Exportación.

Name	Phone	Email Address
Alejandro Moore	+54 11 3984 6832	AR153-doccenter@msc.com
Leandra Páez	+54 11 3991 6963	AR153-doccenter@msc.com
Jessica Sepúlveda	+54 11 3984 6982	AR153-doccenter@msc.com
Lucas Vacca	+54 11 3984 5298	AR153-doccenter@msc.com

SALES DEPARTMENT - DRY

Name	Phone	Mobile	Email Address
Eliana Ambrogio	+54 11 3991 6955	+54 11 6248 2706	eliana.ambrogio@msc.com
Sebastián Ambrosi	+54 11 3984 7301	+54 11 6592 8662	sebastian.ambrosi@msc.com
Martín Arcidiácono	+54 11 3984 6833	+54 11 6269 6072	martin.arcidiacono@msc.com
Micaela Astarloa	+54 11 3984 7428	+54 11 6592 8645	micaela.astarloa@msc.com
Barry Gibson	+54 11 3984 7419	+54 11 6592 8882	barry.gibson@msc.com
Camila Hidalgo	+54 11 3984 7812	+54 11 6592 8647	camila.hidalgo@msc.com
Nicolás Nerguizián	+54 11 3984 6892	+54 11 2508 5388	nicolas.nerguizian@msc.com

SALES DEPARTMENT - REEFER

Name	Phone	Mobile	Email Address
Diego Pérez Starkloff	+54 11 3991 6965	+54 11 2582 5535	diego.perezstarkloff@msc.com
Jorge Brejov	+54 11 3984 7857	+54 11 3065 7316	jorge.brejov@msc.com
Denisse Moreno	+54 11 3984 6871		d.moreno@msc.com

CONTAINER CONTROL DRY

Consultas de Orden de Retiro, devolución de equipos dañados, devolución de equipos sin uso, cambios de unidades, alta de bookings en terminales para retiro de vacíos.

Name	Phone	Mobile	Email Address
Mariano Antonini	+54 11 3984 6896		AR153-dry.container@msc.com
Maximiliano Cruz	+54 11 3984 7415	+54 11 5175 1364	AR153-dry.container@msc.com
Julieta Pérez	+54 11 3984 6940	+54 11 6554 5065	AR153-dry.container@msc.com
Pedro Robbio	+54 11 3984 7462	+54 11 5247 8830	AR153-dry.container@msc.com

CONTAINER CONTROL REEFER

Consultas de Orden de Retiro, devolución de equipos dañados, devolución de equipos sin uso, cambios de unidades, alta de bookings en terminales para retiro de vacíos.

Name	Phone	Mobile	Email Address
Carolina Corbett	+54 11 3984 6870	+54 11 5429 4192	AR153-reefer.container@msc.com
Agustín Corrao			AR153-reefer.container@msc.com
Maximiliano Cruz	+54 11 3984 7415	+54 11 5175 1364	AR153-reefer.container@msc.com
Pedro Robbio	+54 11 3984 7462	+54 11 5247 8830	AR153-reefer.container@msc.com

DEMURRAGE & DETENTION

Consultas de devolución de vacíos de Importación (rechazo o cambio de depósito, falta de EIR).

Name	Phone	Mobile	Email Address
Alfredo Correa	+54 11 3984 7488	+54 11 6381 5630	AR153-dd@msc.com
Mirta Lafourcade	+54 11 3984 7465		AR153-dd@msc.com
Juan Arcidiácono	+54 11 3991 6960		AR153-dd@msc.com
Pedro Robbio	+54 11 3984 7462	+54 11 5247 8830	AR153-dd@msc.com

INTERMODAL DEPARTMENT

Name	Phone	Mobile	Email Address
Alejandro Palluoto	+54 11 3984 7035	+54 11 5259 0448	alejandro.palluoto@msc.com
Norberto Mastronardi	+54 11 3984 7412	+54 11 3000 2306	norberto.mastronardi@msc.com
Daniel Pérez Starkloff	+54 11 3984 6986	+54 11 5226 5795	daniel.perezstarkloff@msc.com

CROSS SALES

Name	Phone	Email Address
Juan Golé	+54 11 3984 7411	AR153-crosssales@msc.com
Federico Saldivia	+54 11 3984 7411	AR153-crosssales@msc.com

PAYMENTS / INVOICING

Inconvenientes con pagos electrónicos, informar pagos, facturación en Cuenta Corriente, reclamos generales de facturación.

Name	Phone	Email Address	Remarks
Yamila Barandalla	+54 11 3984 7861	AR153-ARBUETRANSFERENCIAS@msc.com
Luis Troche	+54 11 3991 6969	AR153-ARBUETRANSFERENCIAS@msc.com
Luciana Polese	+54 11	AR153-ARBUEFACTURACION@msc.com
Emiliano Caffa	+54 11 3984 7810	AR153-ARBUEFACTURACION@msc.com
Andrea Hernández	+54 11 3984 7814	andrea.hernandez@msc.com	Solo carga coordinada por MSC Mendoza

TAXES

Consultas referidas específicamente a lo impositivo.

Name	Phone	Email Address
Pablo Ríos	+54 11 3984 6836	AR153-taxes@msc.com
Nicolás Martínez	+54 11 3984 7859	AR153-taxes@msc.com

CLAIMS

Name	Phone	Email Address
María Bourdieu	+54 11 3984 6985	AR153-arbue.claims@msc.com
Jazmín Maravi	+54 11 3984 6897	AR153-arbue.claims@msc.com
Gonzalo Macchi	+54 11 3984 6933	AR153-arbue.claims@msc.com
Ramiro López B	+54 11 3984 7437	AR153-arbue.claims@msc.com

MARKETING

Name	Phone	Email Address
Julián Danura	+54 11 3984 6889	julian.danura@msc.com
Agustina López	+54 11 3984 7470	agustina.lopez@msc.com

Cargo Loading

MSC's cargo handling facilities are strategically located to ensure the efficient and timely loading of goods for export and import. We also provide cargo consolidation, loading and re-loading, packing, unpacking and cross-loading services from containers to trucks.

Contact our Team

Liquid Cargo

Streamline your liquid supply chain with MSC's complete fit & supply flexi-bag solution for door-to-door deliveries. Flexi-bags allow you to fill dry containers with up to 24,000 litres of liquid or non-hazardous chemicals, offering a safe, cost-effective and eco-friendly alternative to traditional liquid transportation methods, such as ISO tank containers.

Contact our Team

Our Solutions