Connecting Brazil to the World

Since 1997, MSC has been at the heart of helping businesses transport their cargo to and from Brazil, creating connections that span the globe. Today, MSC Brazil operates with 16 offices, 6 owned depots, and 12 weekly services across 16 ports of call, seamlessly linking 300 global routes.

What truly sets us apart is our family spirit. As a family-owned company, we believe in fostering close relationships with our customers, built on trust, dedication, and shared success. From our headquarters in Santos (São Paulo), to every corner of the globe, our values - deeply rooted in our DNA - guide us in finding tailored solutions for your logistics needs.

Trust MSC to deliver not just cargo, but a promise of care and excellence in every step of the journey.

“At MSC, we don’t just move cargo - we move businesses forward. With deep local expertise and a global network, we’re committed to delivering reliability, efficiency, and trusted partnerships across Brazil and beyond.”

Elber Alves Justo
Managing Director, MSC Brazil

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INFORMATIONS RELATIVES À NOS BUREAUX LOCAUX

MSC SANTOS

MSC Mediterranean Shipping do Brasil Ltda

Ed. Palazzo - 4. andar

Avenida Ana Costa, 291 - Gonzaga

BR - 11060-917 SANTOS

+55 1332119500

bra-info@msc.com

Heures d'ouverture

Mon

Fri

08:00-17:00

Holiday

New Year's Day

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1 Jan
City anniversary

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26 Jan
Shrove Monday

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3 Mar
Shrove Tuesday

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4 Mar
Good Friday

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18 Apr
Tiradentes

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21 Apr
Labor Day

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1 May
Feast of Corpus Christi

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19 Jun
Constitutionalist Revolution

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9 Jul
State Rebellion Day

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9 Jul
Independence Day

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7 Sep
Religious holiday

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8 Sep
Our Lady of Aparecida

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12 Oct
Day of the Dead

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2 Nov
Proclamation of the Republic

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15 Nov
Black Awareness Day

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20 Nov
Christmas Day

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25 Dec

Everything You Need For a Successful Export Journey

With MSC, your exports are in expert hands. Since 1997, we’ve been ensuring efficiency, security, and global reach for cargo to and from Brazil, offering competitive rates and optimized transit times.

Our dedicated team provides customized logistics solutions tailored to your needs, from warehousing to final transport.

Export with confidence, let MSC transport your cargo worldwide with efficiency and security.

Kindly note below detention values for Brazilian ports to be applied as from November 1st, 2024 date of empty container pick-up.

*Cost per day per container (in USD)

All Brazilian ports	20’ DRY DV/BV/HC/HH/HP/IS/PW/VE	40’ DRY DV/HC/BV/HH/HP/IS/PW/VE	45’ DRY HC/HP/PW
Free time	5 days	5 days	5 days
Thereafter	USD 80 per day	USD 130 per day	USD 130 per day

All Brazilian ports	20’ SPECIAL OT/FL/HF/OS/PP/PL	40’ SPECIAL OT/FL/HF/OS/PP/PL
Free time	5 days	5 days
Thereafter	USD 90 per day	USD 160 per day

All Brazilian Ports	20’ REEFER RE/HR	40’ REEFER RE/HR	45’ REEFER HR
Free time	4 days	4 days	4 days
Thereafter	USD 170 per day	USD 320 per day	USD 320 per day

General comments:

General terms are duly registered in a Notary Public's Office.
In case of detention, the merchant must pay untill the expiry date on the billing notice. After the invoice expiry date and if the payment is not received, the shipment may be subject to delays, and consequently any special conditions are considered null (including special per diem & free time), and the standard tariff will therefore apply,as per the values and free days detailed in the original booking confirmation clause 21 item “o”.
In case of a container shipped as "NOR" (Non-Operating Reefer), it must be considered the reefer container detention values.

In case of doubts, please contact your local MSC office.

Amendments / Corrections
Whenever an amendment / correction is required, customers must send request thru the “Amend SI” Tool at INTTRA Website, except for cases described on item 9.

Kindly note below important points:

1. Charge will be applied for each “Amend SI” sent after “draft deadline”, thus we suggest customers to consolidate all corrections in a unique "Amend SI" in order to avoid extra costs.
In case of direct shipments to Mexico, United States and China ports, whenever bookings are transferred, charge will be applied based on the first vessel´s “draft deadline” booked;
Customers requiring Correction Letters may find out related charges by contacting our Customer Service desk or MSC Agency at loading port.

2. All "Amends SI" sent after “draft deadline” will be analyzed, processed and charged, therefore no cancelation will be accepted after submission;

3. After submitting "Amend SI", we request customers to send to Port Agent an e-mail containing invoicing authorization and/or payment receipt and the confirmation of LOI submission (when necessary) as well. In case customers are in possession of originals BL, they must be returned to any MSC Offices;

*** LOI is required whenever amendment / correction is sent after 5 days of vessel sailing. Click here to visualize LOI draft

4. “Amend SI” is not required when booking is transferred to a different vessel/voyage, as booking details will be considered by MSC;

5. Make sure to select the correct SI (the one already submitted) when using the option "Amend SI";

6. It is required to identify in the comments field of the “Amend SI” which kind of amendments / corrections are requested such as: - Split B/L; - Seal Change due to physical inspection by RFB; - Typing Error; - Seal Damage during vessel operation; - Etc;

7. In case of split B/L, change of destination (COD), sanctioned countries, registration of consignee/notify or amendments / corrections submitted after destination´s allowed period, further analysis is required by destination office, thus amendment / correction confirmation may take longer due to eventual time difference;

8. After amendment / correction is processed, a BL copy will be available at INTTRA Website or will be sent to customers via e-mail for destinations listed on item 9;

9. Above mentioned procedure does not apply for shipments to Argentina, Iran, Syria, Sudan and South Sudan which shipping instruction is sent in Word format, therefore amendment / corrections must be sent via Excel spreadsheet (From: /To:).

*** Click here to visualize Excel Spreadsheet

What is VGM?
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.

Government approval status
Approved by DPC – Direction of Ports and Coasts
Portaria DPC Nº 164

What to include in your VGM instructions
The following items are mandatory and must be on all VGM instructions:

Booking or Bill of Lading number
Container number
VGM + unit
Authorized person’s signatory (submitter of the VGM who may be authorized to act on behalf of shippers)
Responsible party Name

How to submit your VGM instructions
INTTRA Web Portal
MyMSC Web Portal (Free of charge)

Deadlines for sending your VGM instructions
2 hours before cargo deadline (as per local rules)

Admin Fees and costs

There is a cost of USD 0.25 per VGM transaction by INTTRA.
Extra costs for failing to timely provide VGM to MSC will be at shippers account

Recommendations & Guideline

MSC Local agency should be informed in advance about the appointment of 3rd parties to provide the VGM.
In case the agency hasn’t received the client’s VGM, the unit will not be loaded.
In case a single unit from a lot doesn’t have VGM, MSC will not be able to load any unit of that lot, leaving additional terminal costs on behalf of the customer.
In case any unit is loaded on the “straight from the street” condition, the deadline for receiving the VGM remains the same as mentioned on item 10.
In case any unit is subjected to physical inspection by Customs Authorities, whether at the Terminal and or at the Dry Port (Redex) and VGM has already been sent, we are able to receive the rectification.
Important: all containers with sailing date scheduled for July 1st must already have VGM, - and for such, please plan with at least a week in advance.
The equipment number should be typed without considering space, period or hyphen. Make sure that booking and container(s) number(s) are correct.
If the VGM contains grams, you should use the point to separate them from the hundred, such as: 26400.080 kg.
Only the fields that have an asterisk (*) are required.
If the unit is “Shipper Own Container” (SOC), the container number should be given to MSC – Customer Service analyst before the VGM is submitted, otherwise our system will not process the information. Therefore, we need to receive the number(s) of container(s) in the booking request, adding in the comment’s field.
VGM’s transmission at the portal “MYMSC.com” follows USA’s UTC (Universal Time Coordinated) time, in other words, if it is submitted at 8:00am Brasilia’s time, it will appear as 11:00am (when the time difference is 3 hours), and the time considered will be time minus 3.

Contact information
MSC Customer Desk Service
Tel.: + 55 13 3211 9500 (BRA-info@msc.com)

End-to-End Export Solutions in Brazil

Intermodal transportation & logistics solution
Customs Clearance
Local experts
Équipe d'assistance à la clientèle dédiée

Everything You Need for a Successful Import Journey

We are dedicated to ensuring a seamless import experience. With our expert teams closely monitoring your shipments, we keep everything on track, so your operations run smoothly.

Leverage our fleet of over 60 vessels operating along the Brazilian coast to accelerate your supply chain and optimize transit times.

Kindly note below demurrage values to be applied as from sailing date November 1st, 2024.
*Cost per day per container (in USD)

All Brazilian ports	20’ DRY DV/BV/HC/HH/HP/IS/PW/VE	40’ DRY DV/HC/BV/HH/HP/IS/PW/VE	45’ DRY HC/HP/PW
Free time	6 days	6 days	6 days
From 7th to 10th (running days)	USD 47 per day	USD 87 per day	USD 102 per day
Thereafter	USD 100 per day	USD 165 per day	USD 182 per day

All Brazilian ports	20’ SPECIAL OT/FL/HF/OS/PP/PL	40’ SPECIAL OT/FL/HF/OS/PP/PL
Free time	5 days	5 days
From 6th to 9th (running days)	USD 70 per day	USD 120 per day
Thereafter	USD 110 per day	USD 210 per day

All Brazilian ports	20’ REEFER RE/HR	40’ REEFER RE/HR	45’ REEFER HR
Free time	2 days	2 days	2 days
From 3rd to 6th (running days)	USD 160 per day	USD 220 per day	USD 220 per day
Thereafter	USD 210 per day	USD 400 per day	USD 400 per day

General comments:

General terms are duly registered in a Notary Public's Office.
In case of demurrage, the consignee must pay until the expiry date on billing notice. After the invoice expiry date and if the payment is not received, the shipment may be subject to delays, and consequently any special conditions are considered null (including special per diem & free time), and the standard tariff will therefore apply, as per the values and free days detailed in the original arrival notice clause 16.
In case of a container shipped as "NOR" (Non-Operating Reefer), it must be considered the reefer container demurrage values.

Connecting Brazil to the World

“At MSC, we don’t just move cargo - we move businesses forward. With deep local expertise and a global network, we’re committed to delivering reliability, efficiency, and trusted partnerships across Brazil and beyond.”

“At MSC, we don’t just move cargo - we move businesses forward. With deep local expertise and a global network, we’re committed to delivering reliability, efficiency, and trusted partnerships across Brazil and beyond.”

“At MSC, we don’t just move cargo - we move businesses forward. With deep local expertise and a global network, we’re committed to delivering reliability, efficiency, and trusted partnerships across Brazil and beyond.”

Solutions That Move Your Business Forward

Your Shipping Needs Met

Commencez votre parcours

Contactez notre équipe pour demander un devis, réserver une expédition ou en savoir plus sur nos services locaux

Everything You Need For a Successful Export Journey

Detention Charges

iNTTRA Guides Brazil

Shipping Instruction Amendment

Seals Sequence and Procedure

Special Cargo

Documentation Certificates

Seals Sequence and Procedure

SOLAS VGM information for Brazil

Special Cargo

General Information

MSC SPEAK-UP LINE

TRANSPARENCY REPORTS

General Information

MSC SPEAK-UP LINE

TRANSPARENCY REPORTS

MyMSC Guides Brazil

End-to-End Export Solutions in Brazil

myMSC - Any Device, Any Time

Everything You Need for a Successful Import Journey

Demurrage Charges

MyMSC Guides Brazil

Documentation Certificates

General Information

MSC SPEAK-UP LINE

TRANSPARENCY REPORTS

End-to-End Import Solutions in Brazil

myMSC - Any Device, Any Time

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