WELCOME TO
MSC THAILAND

Connecting Thailand to the world

MSC opened its first branch in Bangkok, Thailand in February 2001, but we had been doing business in the country for several years prior to that with the help of a third-party agent. MSC also subsequently set up offices in Songkhla (Southern Thailand) and a vessel operations office in Laem Chabang port (Eastern Thailand). In November 2019, MSC upgraded the Laem Chabang branch to a bigger office in order to provide a broader range of commercial services.

 

Find out more in the MSC In Thailand Leaflet.

ИНФОРМАЦИЯ ОБ ОФИСАХ

Exports at MSC Thailand

Export Contact Detail

Customer Service:

  • CS EUR Team: Europe (NWC&SCAN), Mediterranean (EMED, WMED&BSEA), North Africa, Intra Asia, Japan, China  

Email: th173-th.cseur@msc.com Tel. 02-460-6245

  • CS PAC Team: USA, Canada

Email: th173-th.cspac@msc.com Tel02-460-6246

  • CS WPCC Team: AUS/NZ, East Africa, West Africa, South Africa, Latam, Red Sea, Middle East  

Email: th173-th.cswpcc@msc.com Tel. 02-460-6248

  • CS Central Account: Global, Tender, IFF customer  

Email: th173-th.cscentralaccount@msc.com Tel. 02-460-6247

 

Documentation:

  • Europe, West Mediterranean, Egypt. Israel, Greece

Email: TH173-th.doceur@msc.com Tel. 02 460 6251

 

  • USA, Canada, South America

Email: TH173-th.docpac@msc.com Tel. 02 460 6254

 

  • AUS/NZ, Africa, Japan, China, East MED (Turkey, Cyprus, Lebanon, Syria)

Email: TH173-th.docmedwpcc@msc.com Tel. 02 460 6253

 

  • COD/ SWICH BL/ ELSEWHERE

Email: TH173-th.crosstrade@msc.com Tel. 02 460 6378

 

  • SHIPPING INSTRUCTIONS (SI) ISSUE

Email: TH173-th.dtx@msc.com Tel. 02 460 6380-81, 02 460 6465

 

 

Commercial (Sales):

 

AMS/ACI Filling Details

  • For direct vessels: Customers can check AMS/ACI details using the following link: Global Container Shipping Company | MSC
  • For transshipment vessels: The AMS Team will send AMS/ACI details to customers on the vessel's ETD date.

Mandatory Booking Details

POD Country

Additional Mandatory Information Required

All POD Country

Shipper/ Consignee/ Notify Party

Full Style Address Detail that will show on B/L

All POD Country

HS Code & Commodity

All POD Country

Freight Term: Prepaid/ Collect/ Elsewhere

(Note* for Freight elsewhere: Freight Payment Location & Freight Payment Party with Full Style Address are mandatory)

USA/Canada

AMS Filing Party (AMS File by Shipper or Carrier)

USA

SCAC Code (When AMS Filed by Shipper)


AMS/ACI Filling Details

  • For direct vessels: Customers can check AMS/ACI details using the following link: Global Container Shipping Company | MSC
  • For transshipment vessels: The AMS Team will send AMS/ACI details to customers on the vessel's ETD date.

MSC Channel

  • For direct vessels: Customers can check AMS/ACI details using the following link: Global Container Shipping Company | MSC
  • For transshipment vessels: The AMS Team will send AMS/ACI details to customers on the vessel's ETD date.

Local Information Details

  • Paperless code
  • Cut-off time Container, SI, VGM, etc.
  • Schedule
Click on the link and download: Local Information

Export Local Charge

(Currency: THB)

Last Update 07/03/2024

Export Free Time at POL

Free time combined Demurrage and Detention, full details are in this file here.

Local Requirements

After receiving the Booking Confirmation (BC), customers are responsible for reviewing the details provided therein. MSC reserves the right to decline any charges that may result from not checking the BC thoroughly. Additionally, any details displayed on the BL page will be based solely on the information outlined in the BC as well.

Customer Service - MSC Thailand LINE Official Account

Customer experience is important to us. We would like our customers to be able to connect with us 24/7 to receive dedicated support.

Scan the QR Code below or click on this link for access to MSC Thailand’s LINE Official Account, where you can access the following information at any time of day:

  • Shipping Schedule
  • Status of Container
  • Demurrage & Detention
  • Cut-Off Time

Imports at MSC Thailand

Import Contact Detail

Customer Service & Documentation: 

 

Commercial (Sales):

 

Demurrage & Detention (D&D):

Prohibited Goods and Restricted Goods

Prohibited Goods

Prohibited Goods are goods for which either the import into or export out of Thailand are prohibited. Any person imports or exports prohibited goods is considered as committing offences and subject to penalties indicated in the relevant national legislation. In addition, such activity is also considered as an offence under Section 244 and 246 of the Customs Act B.E. 2560. It is prohibited by law to bring the following items into or out of Thailand.

  1. Obscene objects/literature/pictures
  2. Pornographic materials
  3. Goods with Thai national flag
  4. Narcotics e.g., marijuana, hemp, opium, cocaine, morphine, heroin
  5. Fake currency, bonds, or coins
  6. Fake Royal Seals/official seals
  7. Pirated copyright goods e.g. musical tape, CD, VDO, computer software, etc.
  8. Counterfeit trademark goods
  9. Used sedan bodies and use motorcycle frame designated is not allowed in Thailand Import of used tires is not allowed in Thailand except for the following cases; Importing used tires for any kind of research or as sample product or as wheels for import vehicles within a certain limit of quantity as necessity required. Importing used tires as spare tires for Motor Racing or Travelling programs.
  10. Imports of used motorcycles and parts, household refrigerators using CFCs, refurbished medical devices, gaming machines, and computer peripherals are prohibited.

 

 

Restricted goods

Restricted goods are goods of which the imports and exports are restricted by law and therefore require a permit from related government agencies. The permit must be presented during Customs formalities. Examples of restricted goods are as follows:

Types of Goods

Issuing Authorities

Buddha image, artifact/objects, antique

Fine Arts Department (http://nsw.finearts.go.th)

Guns, bullets, explosives, and the equivalents to guns

Department Of Provincial Administration, Ministry of Ministry of Interior (www.dopa.go.th)

Plants and their parts

Department of Agriculture (www.doa.go.th)

Living animals and carcass

Department of Livestock Development (www.dld.go.th)

Food, medicine, cosmetics and food supplement

Food and Drug Administration (FDA) (www.fda.moph.go.th)

Vehicle parts

Ministry of Industry (www.industry.go.th)

Cigarettes, tobacco and alcoholic beverages

Excise Department (www.excise.go.th)

Communication Radio Devices and telecommunications equipment

Office of The National Broadcasting and Telecommunications Commission (www.nbtc.go.th)

 

For more information you can visit

Thai Customs Website

Thai Government Public Relation Department

Import Local Charge

(Currency: THB)

Currency: THB

20'DV

40'DV

40'HC

45'

20' Special

20' OOG

40' Special

40' OOG

20 RE

40 HR

20 DG

40 DG

D/O fee

(DOC FEE)

1, 700 PER SET

Destination Terminal Handling Charge (DTHC)

2,800

4,300

4,300

5,445

2,800

3,900

4,300

5,850

3,200

5,050

2,800

4,300

CY Charge (CAG)

300

500

500

500

300

300

500

500

300

500

300

500

Cleaning Charge (CCL)

 

 

 

 

 

 

 

 

 

 

 

 

1) Water Washing

300

600

300

600

300

300

600

600

300

600

300

600

2) Chemical Washing

1,000

2,000

2,000

2,000

1,000

1,000

2,000

2,000

1,000

2,000

1,000

2,000


Import Demurrage & Detention

Free time combined Demurrage and Detention, full detail are in this file here.

Import Service Overview

Details are in this file here.

Customer Service - MSC Thailand LINE Official Account

Customer experience is important to us. We would like our customers to be able to connect with us 24/7 to receive dedicated support.

Scan the QR Code below or click on this link for access to MSC Thailand’s LINE Official Account, where you can access the following information at any time of day:

  • Shipping Schedule
  • Status of Container
  • Demurrage & Detention
  • Cut-Off Time

Taking Your Supply Chain Logistics Further

eBL for Faster & Simpler Shipping

The electronic bill of lading (eBL) is an original electronic document which offers a more efficient, secure, and sustainable alternative to a complex and costly process. It has the same legal value and replicates the functions of an original BL in paper, but electronically. No more paperwork, postage costs, delays or disruptions to move physically important trade documents between exporters, shipping agents, banks, importers and other parties.

Contact Us
  • Less costly

  • Faster, simpler data sharing

  • Easy registration

Smart Containers for Better Visibility

We know that being able to track and monitor your shipment remotely helps you to plan. That's why we offer MSC smart containers for all types of dry cargo.

 

We equip dry units with internet connected devices that collect data such as position, temperature and door opening in real-time – helping you to make the right decisions at the right moment.

  • 24/7 visibility of your cargo

  • Easy and affordable

  • Personalised notifications

Protecting Your Cargo From Thailand and Beyond

Cargo transportation does not come without risks, and you need coverage beyond basic. Whether your goods are transported by land, or by air and at sea, we are here for you, and you can rest assured you are fully covered with MSC Cargo Insurance.

 

We offer you a tailor-made insurance solution with the widest possible coverage for maritime and inland transportation to ease your mind and protect your supply chain.

  • Backed by first class insurance providers

  • Competitively priced and fully personalised

  • Wider coverage than the standard marine cargo insurance

  • Quick quotations and rapid claim resolutions

Global Door-to-Door Transport Solutions for Every Industry

Our fast-growing road, rail and barge network offers customers all over the world a more flexible, efficient and sustainable way of moving cargo inland.
Partner MSC Thailand for Intermodal Services
  • Road

  • Rail

  • Barge