What is demurrage? 

Demurrage is the charge which applies in case units remain in clients possession or at terminal after expiration of agreed free period. 
 

What are storage charges? 

A storage charge is applicable, after the free time expires, for containers left inside the rail ramp or container yard (for the use of the land). 
 

Questions about demurrage or storage charges? 

Contact our Croatia team. 

What is VGM? 
The verified gross mass (VGM) is the weight of the cargo including dunnage and bracing plus the tare weight of the container carrying the cargo. For safety reasons, vessel operators can only load a container if its weight has been verified. 

 In line with SOLAS (Safety of Lives at Sea) regulations, all marine terminals in the Croatia allowed to use their certified scales to record Verified Gross Mass (VGM) of shipments. 

What do I need to include in my VGM instructions? 
- You must include the following on all VGM instructions:  
- Booking or Bill of Lading (BL) number  
- Container number  
- VGM + weight measurement unit (lbs. or kgs.)  
- Responsible Party Name  
   
How can I submit my VGM instructions? 
- myMSC (Free of Charge)  
- EDI (via INTTRA; GT NEXUS; Cargo Smart)  
- Manually (via INTTRA; GT NEXUS; Cargo Smart)  
- Email: hrv-import-export@msc.com   

Guidelines for submitting your VGM instructions 
MSC prefers to receive a Shipper-Verified Gross Mass (VGM) before cargo is delivered. This helps to avoid any unexpected weighing charges being levied against the cargo at the  Port of Loading, which will be billed to the Shipper of Record. 

For truck delivery, the ultimate deadline for VGM submission will be 12:00 noon local time on the day of the cargo cut-off.  

There are currently no terminals in Croatia with a “NO VGM – No GATE” policy.  

All rail shipments must have the VGM submitted within 24 hours of the container gating in at the origin rail ramp, to avoid any extra fees levied by the terminal for weighing services. Late gates will only be considered for approval when a VGM is submitted by the Shipper of Record before 12:00 noon, local time, on the day of the cargo cut-off.  

MSC admin fees and costs  
Manual VGM Submission Fee (applies to email, fax, and inclusion on standard shipping instructions): 35 EUR per container.  

Late VGM Submission Fee: 35 EUR per container.  

VGM Misdeclaration Fee: 35 EUR per misdeclaration, per container. 


Questions about VGM? 
Contact our Croatia team. 

All weapons and ammunition imported into the country will require a permission issued by Ministry and dedicated Commission and must be reported to the Customs Authorities upon entry. 

IMO Classes 1 & 7